Tips for navigating courts and tribunals as a small business
Navigating courts and tribunals can be daunting. You can seek help from legal practitioners and there are benefits to this. However, it may not be affordable for everyone especially when the disputed amounts are relatively low. You can access local courts and tribunals without legal representation, with many having user-friendly systems to support self-representation for small claims. The tips below can help if you are considering taking your dispute to a court or tribunal or, or if someone has started proceedings against you.
Try to resolve the issue outside the court system
Court and tribunal processes can be time consuming, stressful and costly. If possible, keep engaging with the other party to reach a resolution. You can do this even after formal proceedings have been lodged, as lodgements can be cancelled if the matter is resolved before a hearing.
Decide where to lodge
Each court and tribunal have different jurisdictions, that can only consider matters within its powers. Work out which court or tribunal you need to go to before you lodge. You can access a list by state and territory to the relevant courts & tribunals and legal assistance.
The court or tribunal you need to go to, will depend on factors like the:
- type of dispute
- location of the parties
- value of the claim (how much you or the other party is seeking).
For example, if you are in Victoria and the other party is in Queensland, you may be able to lodge a claim in either state. When you’re deciding where to lodge your claim, consider how much it costs (lodgement fees can vary), how easy it is for you to participate and to have decisions enforced.
Understand the process
Familiarise yourself with the court or tribunal procedures or requirements. This includes knowing the timeframes, the hearing format, and what is expected from you.
Some courts and tribunals have pre-trial procedures or alternative dispute resolution (ADR) processes (mediation) to try help parties reach a resolution without a hearing. Some legal proceedings integrate ADR into its process.
Prepare well
Clearly outline your case in writing, including the main points you want to make and supporting evidence.
Collate your supporting documentation, including correspondence with other parties and any other documentation that helps clarify the issue. The evidence or documentation required will depend on the nature of the matter.
Rehearse what you are going to say to ensure you clearly and confidently present your case.
You may want to get a lawyer, since it takes away some of the stress and a lot of preparation.
At a hearing, dress neatly, be on time, be prepared for delays, and speak calmly and politely. Make sure your mobile phone is off. Most courts and tribunals will allow you to take a friend for support, but you should be clear with your friend that can’t talk unless asked.
Ask questions if you are not sure. Courts and tribunals have administrative staff to help things run smoothly. They can’t give legal advice, but they can help with questions about process and procedure.